Privacy Policy
Last updated: 18 September 2026
Indie Paving respects your privacy and is committed to protecting your personal information.
Information We Collect
When you contact Indie Paving through our website, Facebook, Instagram, WhatsApp, Messenger, advertising forms, telephone or email, we may collect information such as:
- Your name
- Telephone number
- Email address
- Property address or postcode
- Details of the work you are enquiring about
- Messages, photographs or other information you choose to provide
How We Use Your Information
We use your information to:
- Respond to enquiries
- Arrange surveys and appointments
- Prepare quotations
- Manage customer jobs
- Communicate with you about your enquiry or project
- Improve our customer service
- Operate our website, advertising and enquiry systems
Facebook, Instagram and Meta
Indie Paving may use Meta platforms, including Facebook, Instagram and Messenger, to receive customer enquiries and messages.
Information submitted through these services may be transferred into our internal enquiry and customer-management systems so that our team can respond to and manage your enquiry.
Sharing Your Information
We do not sell your personal information.
We may use trusted service providers to help operate our website, communications, advertising and enquiry-management systems. These providers may process information on our behalf only where required to provide those services.
Data Retention
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, managing customer relationships and meeting any legal or accounting requirements.
Your Rights
Under UK data protection law, you may have the right to request access to your personal information, request correction of inaccurate information, request deletion of your information, restrict or object to certain processing, and request a copy of information you have provided to us.
You may also withdraw consent where consent is the basis on which we process your information.
Data Deletion Requests
If you would like Indie Paving to delete personal information associated with an enquiry or interaction with us, please contact:
Please provide enough information for us to identify your records. We may need to verify your identity before completing a request.
Contact Us
If you have any questions about this Privacy Policy or how Indie Paving handles personal information, please contact:
Indie Paving
Website: www.indiepaving.co.uk
Email: info@indiepaving.co.uk
You also have the right to raise a concern with the UK Information Commissioner’s Office if you are unhappy with how your personal information has been handled.